A report commissioned by Wells Fargo concluded that Wells Fargo did not always notify customers that Wells placed collateral protection insurance by force when the customers took out auto loans with Wells. The report said that some on 100,000 such occasions Wells Fargo "violated the disclosure requirements of five states -- Arkansas, Michigan, Mississippi, Tennessee and Washington." Gretchen Morgenson, "Business Day / Wells Fargo Forced Unwanted Auto Insurance on Borrowers" (New York Times Online posted Thursday, July 27, 2017), also accessible by pasting this link into your browser: https://www.nytimes.com/2017/07/27/business/wells-fargo-unwanted-auto-insurance.html.
Wells Fargo took issue with that number. Wells says that "just" 60,000 of its customers were involved in the failures to disclose the insurance in the five states. Gretchen Morgenson, "Business Day / Wells Fargo Forced Unwanted Auto Insurance on Borrowers" (New York Times Online posted Thursday, July 27, 2017), at https://www.nytimes.com/2017/07/27/business/wells-fargo-unwanted-auto-insurance.html.
The report also revealed two further things: (1) that a large number of the Wells Fargo customers who had collateral protection insurance force-placed on them by Wells already had auto insurance, and (2) Wells used to collect "commissions" for force-placing the insurance. Duplicate insurance and so-called commissions are central issues in lender force-placed insurance practices surrounding residential mortgages.
Dennis Wall is at work on a book about concealed evidence and secret settlements, and how they affect our lives.
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